"The room and building were lovely, the space was efficient and the staff were fantastic. But unfortunately none of that could overcome the lack of air conditioning. I’m sure that somewhere in the description I could have read about this, but it needs to be in bold and above the fold. It’s simply not a reasonable place to stay in the summer, unfortunately."

"Room didn’t match photo on website, little disappointing.Hall and stairs were very shabby and dirty . Room was clean but again very shabby ."

"Rooms do not have AC instead you are given a fan , which isn't sufficient when it's 31 degrees outside. Water pressure was low in our room so we could not shower until after 2pm despite reporting the issue at 10am. The room we were given was on the ground floor and did not have an outdoor area therefore we were unable to use this to dry our clothes outside in the warm weather. The photos of the rooms make it look like every room as some outdoor space. Washer dryer supplied was not good quality,...

"We requested for three criteria: clean, view and workspace. All matched! Had spent great time during the half term. The place is convenient and close to all daily necessities. Quiet at nights which is important. Would wish to be back again. Well done Charles Hope team. "

"Great hotel and great locations."

"Dejligt roligt sted med gode forbindelser ind til centrum."