"Very well maintained, ample parking, staff friendly, a choice of breakfast, lovely location, excellent toiletries and food fantastic. It's a 10/10"

"The hotel area smelt of curry and beer with sticky floors, which was not a good start. The person at reception was confused why I was there, then realised I was the last person they were expecting. When I did get a key, there was silence before I asked where the rooms were. The bathroom smelt mouldy (which it was), the shower plumbing needed to be cleared as it was blocked, and the sink plug locked in place. The steps down to the fire escape had 'stuff' stored on them and at ground level more...