"We really enjoyed our stay. The room was spotlessly clean. The pool is amazing - clean and empty each time we visited. The walk to the tram is just 10 minutes. There is an excellent organic supermarket right next door. The only slight downsides.... Reception is only open from 15.00-20.00. We did wonder what would have happened if we had an issue outside these hours. There is a daily parking fee - not sure why this is as the car park was relatively empty and it is not city-centre located. You...

"Our check-in was not smooth...we arrived at 1pm after a very long flight then a train from Zurich to Strasburg, so up almost 24 hours. We went to the front desk and was brusquely told by the woman we could not check-in until 3pm. We asked if there was perhaps just 1 room ready (we had 2 rooms reserved), again rudely told only at 3pm. Then we had to ask if we could at least store our luggage. Not once did she suggest anything...we roamed the hotel on our own & eventually had lunch at the...

"Parking by no means guaranteed - on the street. Owner or caretaker rude. Very nice lobby and stairs decorations"

"Accueil parfait... peut rebuter certaines personnes car c'est une résidence de personnes ågées alors que les photos ne le montrent pas mais c était parfait pour une nuit d autant que le tram n était qu à 10 minutes à pied, idéal pour aller à notre spectacle "