Find hotels near Henley Library, Johannesburg from SAR 58

"I am extremely disappointed and honestly shocked by my stay at this Four Seasons hotel. I am used to staying in this group all over the world and this property is absolutely not in line with their usual standards. From the moment I arrived, the experience was frustrating and completely unacceptable. The room was not properly cleaned, with a clear lack of care and attention. Even worse, there were serious security issues. The door locking system was faulty and unreliable, something I personally showed several times to the cleaning staff and also to a manager, yet nothing was properly fixed. On top of that, I experienced a shocking aggression from a security guard who behaved aggressively towards me even though I was a resident guest. This level of behavior is completely unacceptable and deeply unprofessional. It is also obvious that not all clients are treated the same way in this hotel, which is extremely disappointing. They tried to compensate by offering a massage, and I must say the spa was the only professional part of this hotel, but this does not make up for everything else. The restaurant staff made me feel very unwelcome, to the point that I avoided eating there and relied on room service. Unfortunately, room service was also poor, with incomplete orders and meat not cooked as requested. This hotel feels like a cheap version of the Four Seasons brand. I do not recommend it to anyone."

"Rooms comfortable, continental breakfast, travel and tour agency on site"

"The breakfast feels fresh, The rooms are clean, The hotel staff are intentional about their customer service. "

"The staff was very kind and helpful. Since our group had to leave before the breakfast opened, they made us breakfast to go. The shuttles were on time and accommodating."

"Never have been disappointed staying here. Great staff, excellent food, great piano player, comfortable rooms"

"everything was good"

"Best location to stay Clean rooms"

"Clean room and friendly staff"

"Well trained staff Great attention to detail and service What you would expect from a 5 star hotel"