""Terrible experience—don't waste your time or money. They double-booked and canceled my reservation without informing me until the day of my arrival. They refused to issue a full refund, and there was a complete lack of communication. No one took accountability, and now, five days later, I'm still trying to obtain the remainder of my refund. Ridiculous!""

"Did not go on property. Room not made over. Room was way down end of 3rd. Floor. No breakfast. Navi directions allways tryed to direct us through gated community."