Find all hotels by Dorchester Collection in Hayes from SAR 2,599

"Checking in was terrible, staff was rude and the room was terrible. The room was very outdated completely different from the pictures they post online."

"Clean and very basic for our overnight stay."

"Breakfast, clean and communications on in "

"Rooms were clean and staff friendly. No tea/coffee in rooms. "

"Room was excellent and staff were very helpful and friendly"

"Booked a superior room. The room was in the middle of the hotel no day light and the room lighting very dark "

"I loved my stay here. Staff were so friendly and the atmosphere was positive. Abdulla was able to get me into my room early without any notice as I rolled in on very little sleep. I stayed in a single room. It was comfortable and clean, and the natural light from the window made it feel big enough for what I needed. I’m assuming some rooms do not have a window based on the layout and location of rooms. There is some street noise that I had no issue sleeping though, but if you would rather no window for less noise, an internal room might suit you better. Breakfast was amazing. Location is great and within walking distance of most major sites. I walked everywhere, but it is also close to the tube if you want to venture a bit further."

"Perfect location ahead of a next day flight"

"The property was fantastic for myself and my friend doing the half marthon. So conveniently positioned in the heart of London. We did struggle a bit without a window or hair dryer but we got used to it. Very clean and comfortable. Great value for money."