"The staff were brilliant, friendly, helpful and polite.
The position of the hotel was excellent for exploring the area.
The room size was fine and the amenities good. What the room needed was air conditioning, I realise it is extreme heat and a fan was provided but I believe it was way too hot and oppressive. The water system was ropey and waiting for the water to arrive and the bathroom in general needed updating.
However the room was clean."
A stylish family house close to the centre of Hay-on-Wye
10/10 Excellent
"Our stay in Hay on Wye was perfect, punctuated by our stay here. The space was clean and fun to be in, and best of all, walking distance to all the town shops. Was the highlight of our holiday!!"
"Very peaceful place to stay. Staff helpful and friendly. Bed was comfortable. Conveniently close to the main road but still quiet. Fairly flat walk into Hereford along the river (4-5 miles). We really enjoyed our stay, thank you."
"Our only complaint was that we didn't stay long enough to enjoy all that was available. The accommodation was great (we stayed in a lodge), the staff were helpful and friendly, the food was great (Sunday roast buffet highly recommended), room was clean and well maintained and the bar and gardens were wonderful. We will definitely stay there again if we're in the area"
"The hotel is amazing inside and out and fully recommend a stay at this beautiful period property. All the staff are polite and cheerful and are happy to help with anything you need"
"Staff were wonderful. We arrived very early on the motorbike and they found us doneness to change and leave our bike gear so we could go exploring. Table service breakfast was a lovely treat and very delicious. Room was wonderful. The outdoor garden area is really nice, very private and beautiful with lots of flowers. Great spot to chill in the evening. Much closer to town than appeared in the map so was very happy with that and it's very close to walking path along the wye"