"Just got back yesterday. Big shout out to Jenna S., Sarah F. and Mata M. for the love. The family had a great time and it looks like we'll be going back to Alohilani next year. I wanted to stay at the Sheraton, but after this last trip, I don't think the family wants to stay anywhere else. Someone from their customer service or AI texted me daily to check on us. They answered all my questions in a text without me even having to call down to the front desk. That was super convenient.
Their fitness center was cool. Not really big, but bigger than most hotel fitness centers. There's a lot of people in the morning so you'll have to wait for the machines. Other than that, it's equipped with almost every machine you'll need for your workout.
Love the LongBoard Club. A bunch of amazing food and drink options. The workers were kind and friendly. Loved the Swell Pool Bar's French fries and wings (shoutout to Emily for the recommendation) it did not disappoint. Sad they got rid of the club sandwich though. Shoutout to all the poolside servers too! Although, they did get rid of a lot of poolside benches and added poolside beds instead. You have to rent the beds. It can get packed at the pool, so if you're not there early enough, good luck getting a bench.
The only issues I had with this stay: 1.) We arrived at the hotel at 12pm, but they said our room wasn't ready. Technically check in was at 3pm. However, when we arrived the same time last year, they were able to accommodate an"