"The View was Breathtaking! Such a magical place! The staff was helpful happy and kind. We were so Lucky that Carlos checked us in and took Wonderful Care of Us! He signed us up for Hilton Rewards (which we didn't know was free because nobody told us!) it took only minutes, and because we were new Hilton Rewards members we were considered for early check in and Got it! We also were lucky enough to get a later check out! We got a box of Mauna Loa Chocolate covered Macadamia Nuts for signing up, but it didn't stop there! We got Free Drink Tickets! Mai tai, Beer or Wine! There's also Free Coffee in the morning by the pool!
Booking through Expedia is considered a 3rd party so it's important to understand that the Grand Naniloa Hotel is in charge of what room you get. All I know is we had a Great time and are now looking into staying at Hilton on Oahu! What a great Get away! Thank You again Carlos! You really made our stay special!"