"Rating: ⭐☆☆☆☆ (1/5) - Absolute Nightmare!
This was hands down the worst accommodation experience I’ve ever had. Communication is nonexistent. I contacted the host/management the day before arrival—no response. I messaged again the morning of—silence. I landed and was essentially stranded, finally receiving the check-in instructions hours after my flight landed.
It only got worse once I actually got inside. There were zero towels provided. When I reached out to staff, it took them a ridiculous...
"So beautiful very family friendly! You legit forget you’re in Puerto Rico bc the resort is so dreamy you feel like you’re in DR or Mexico! Pool is open super late love that. Over all 10/10"
"Not at all what I remembered from staying here years ago. Service is very poor. Food is average. Hotel public areas need a lot of TLC.
For what we payed, I don’t believe it is worth it."
"Very poor room service , never changed my bedding being a week there was unacceptable and I had to throw away my own trash a few times in the dumpster that was quite a walk around the building I will never be back here"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.