Haslev Vacations

"The lodging was fine. But we had a situation upon arrival that was a bit uncomfortable as no one was available to receive us. Hence, this is more of a criticism of the platform hotels.com because we received an email that said the booking is confirmed and only much further down the email in small print did it notify that we needed to contact the property 24 hours in advance to make arrangements for access to property. Further down the line, it indicated only a phone number for special requests....

"Easy to get to, clean and convenient. No A/C in the rooms and nothing we could do. The day we checked in was 30 degrees C. A window broke and the manager would not respond to us. Helpdesk calls went to the UK and Ireland, when hotel was in Denmark. Carl in Ireland did his best to help us but he had limited options. We were on the second floor, tried to get moved to the first floor and the manager directed Carl to move us to another room on the second floor. Vending machine took my...

"Nicely located small hotel on fjord, nice dinner restaurant more elegant than others nearby. Breakfast was good , staff helpful"

"The bar man Sala?? was very kind, loaning us his bottle opener. There was one receptionist less friendly than the others but overall good service. The breakfast was lovely, great selection, particularly enjoyed the ginger shots and the waffle maker and the cheese board. Great size room also."