Search Castles in Hartsdale

"Location was ok. They let me check in early and late checkout at 1pm. Other than that the hotel was not like other hotels I have stayed at. Outside of the window in my room it was dirt and stacked construction materials. Ground level so anyone could have looked in my room (2nd floor). The toiled was clogged. The bathroom was too dark, couldn’t do makeup or hair. I won’t be back. A few nice people working the door but I wish I would have booked somewhere else."

"Recommended Friendly staff, clean facilities & room Quiet Excellent breakfast included with stay I will return for sure"

"Yo habia quedado con el hotel Que llegaria tempro lo cual me cobrarian un cargo extra. Cuando llegue me dijeron que no se podia hacer una entrada temprano que la persona que me dijo que si no sabia nada.el manager me trato muy mal. Pero lo mas incleible es que cuando revise mi extrato bancario me di cuenta que no medejaron hacer la entra temprano pero si me cobraron. Y ya les envío mensajes los llamo y no he optenido una respuesta"

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"came in and there was a huge line to check in, was advised to come at 4PM, than was asked to do mobile checkin, which i did at 4PM, system said room can be within an hour, so agreed to 5PM, at 5PM, system showed checkin time 5:45PM, anyway decided to stand in the regular line (not the mobile check in), used the time to write a message on the app, and got a auto response that said "sorry for the delay, please write us a feedback"..., around 5:30PM (2.5 hours from 3PM the check in time), got in front of a staff member, and when I said this is so wrong, the staff member immediately said, he just check in people and if i want i can write to the management, as this is usual... Internet in the room is at a fee (i do not remember when last time was asked to pay for Internet), got 1 battle of shampoo for the entire 5 night stay... they never thought to bring another one... i checked out at 11AM sharp, and left the room at 11:10AM... in these 10 minutes was asked twice when I am leaving.... so 2.5hours delay in check in is OK, but 10 minutes checkout is not... i travel all the time and spend allot of time in hotels, never wrote a bad review... this is my first! horrible experience."

"Staff was amazing. Hotel was clean. Would stay again for sure. "

"If you are a light sleeper, I do not recommend staying here. You can hear everything in the hallways and even other people’s rooms down the hall. Found hair on the walls in the shower. Pillows were incredibly flat. Staff were polite and helpful but do not recommend if you want to get some sleep. "

"Very rude staff. Lot of noises throughout the night of don't know what -- probably broken elevator"

"no amenities to speak of. No restaurant, no bar, only two thin towels in bathroom, no extra blanket or robes in closet. No coffeemaker."