Residences in Hartlepool

"Breakfast was excellent. WiFi fast. Staff lovely. A few stains on the carpet. Mattress very uncomfortable - asked for a mattress topper, but they don't have any, so gave us a duvet to put under the sheet, which sort of worked. Air con on some kind of sensor/timer which meant it goes off during the night and the room got hot quite quickly. "

"Our room was clean and a good size, the breakfast was good. "

"Charming characterful hotel "

"Rooms could do with a bit of a refresh but mine was perfectly clean and huge. Bed was really comfortable and temperature was comfortable…there was an additional heater if you needed it. Had a mini fridge which was good (ice machine in the corridor). Only odd thing was that there were no plug sockets anywhere around the bed(s) so had to leave phone charging over the other side of the room."

"Staff are all friendly and helpful, having free parking, not far from the city centre, was incredibly helpful"

"Parking easy clean rooms friendly staff excellent breakfast"

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice. Definitely would stay here again. Great value for money. "

"Lovely clean hotel, warm welcome upon arriving. Room was spotless. Breakfast both days was faultless, again staff were fabulous. Would stay again, 100%"

"Huge room with very comfortable beds, immaculately clean. Pool and gym clean and functional. Very friendly staff in reception and the restaurant Great stay."