"The best hotel of our month long trip! From check in to check out, everything was exceptional. Greeted with champagne or NA champagne, always a roaring fire in the exceptionally cozy lobby, porters available all the time to help carry luggage to/from rooms (there is no elevator due to the age and twists and turns of the building), delivering new pillows from the "pillow menu" at 10 pm, the turn-down service....really everything was wonderful. It is well worth the money to stay here. Breakfast is beyond exceptional with buffet style and made-to-order served in the medieval underground cellar. Parking would have been very difficult (or even driving in Old Town), so we waited until our departure day to rent a car at the port, which worked perfectly. One very small suggestion for the hotel: In the lobby there is a shared ottoman in front of the fire. Since it is upholstered there is a tray to rest one's drink. However the tray is very small and can only be used by one side of the ottoman at a time, so when more than one party is enjoying a glass of wine by the fire there is an awkward need to stand up and lean to the other people's side to share their tray. So just get another tray or a much larger flat surface."