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"Staff and receptionists are very kind and very cooperative. "

"What a wonderful location for this new hotel at the heart of Hanoi’s Old Quarters, only just opened this October 2025. This hotel has extremely friendly and very dedicated staff from reception, house keeping to restaurant and breakfast who showed us professionalism, friendliness as they really went out of their way to make our stay very enjoyable and unforgettable. The customer service manager Rose greeted us whenever we entered or left the hotel advising us on various culinary dishes to sightseeing locations, a big thank you to Rose. We stayed for 9 nights and found that many of the attractions are within walking distance from the hotel, so please take advantage of the local attractions especially “Train Street” just a few minutes walk. We also had a few day trips, in particular we liked the 12 hour long trip to Halong Bay (Ha Long Bay). This was very adventurous and exciting and do recommend walking shoes. Our stay at Hotel Du Las Signature was very memorable and we highly recommend this hotel to anyone visiting Hanoi and we will definitely be coming back."

"The staff were so friendly and accommodating. When we took an overnight trip to Halong Bay they stored our luggage, warmly greeted us on our return and had our room ready with the luggage already there."

"Super nice and kind staff. Available to support you for everything you need whenever you need. They know how to make guests welcoming!! "

"Excellent services from staff - from front desk to restaurants "

"Great service and a spectacular breakfast buffet"

"The staff is professional and very friendly. As for the location it is right next to Hoankiem lake with a good shopping. Great experience!"

"Even before arrival the service was excellent (through emails). Staff were amazing from start to finish and the food/hotel were great. On available we met with Grace at reception who organised small refreshments after our travels. She advised the must sees while in Hanoi. The room was large and clean and the bed very comfortable. The shower was great, good power. Would definitely recommend this hotel based on the above. We loved it. Also had help from the in house travel agent Jenny with booking a cruise in ha long bay. She was great. It was our first time in Vietnam and within the short time of our arrival we already loved it and knew we’d be back. "

"Great value and location. Staff friendly and helpful!"