"We found the location of the hotel for a tourist 4 night short break to visit the Museum, library, Jewelry quarter and canal walks was excellent. The tram from New Street station was just a few stops arriving very close to the hotel. Most places we visited we could walk to, we also caught the bus from nearby Broad Street. Our room on the first floor was clean and comfortable. We didn't pay extra for a view but it was pleasant enough. I am quite picky about smaller details of room design that dont quite work or are missing, like hooks in the bathroom for hand towels or clothes, but had no complaints. We needed a few extra hangers which housekeeping promptly brought. A bit disappointed the TV wasn't smart, as we wanted to watch a series we are midway through, but not a problem. The staff were all friendly and helpful and worked hard to make us comfortable. We had breakfast included and it was definitely worth it. An excellent range of options, well cooked. The only missing ingredient was nuts, but lots of places don't have them due ro allergies. We heard others complimenting the breakfast too. We had one dinner in the hotel which was ok, but found better places to eat nearby, with Brindley Place surrounded by restaurants and bars and a lively nightlife at the weekend by the canal - not so close that it will disturb your sleep. There is also a small market on Saturday with handmade crafts and vinyl record sellers. Lovely weather made it a very pleasant stay."