Hamer Vacations

"Pool ridiculously small and not ventilated. Only 1 elevator working on max busy weekend. Ice maker on 3rd floor broken."

"They were remodeling the rooms and hotel. The hallways were dirty, there was a junk pile of old chairs and other stuff on side of hotel. The grass was dead. By the main entrance they were storing their snow blower and lawn mower and gasoline. I called and confirmed my reservation and she said a dog in the room would be 10 dollars a night. When i arrive and check in she said it was 20 dollars a night, sorry. The dog area was covered with prickly weeds that my dog did not want to walk in. ...

"Room was clean when we arrived. Lobby was not as clean and trash/ abandoned items remained in the entry foyer throughout my entire stay. Garbage cans outside the door were not emptied regularly and were overflowing. Despite requests to touch up the room half way through, little was done to spruce it up. Complimentary coffee was decent but the lobby area was poorly maintained. There weren't even paper towels / napkins to clean up little spills or dripped coffee, leading to a messy appearance,...

"Room was clean and staff was friendly and helpful."

"What a wonderful place to stay and wonderul customer service! We had booked another place, we had issues the moment we arrived. Looked for another place and found the kingston east. Highly recommended! Close to everything, even the Temple. "