"Great customer service "

"Excellent room, friendly staff "

"Great "

"2 adults + 2 kids (6 & 9) - August 2025. Really nice room (biggest room) with two sleeping areas, a living area, kitchenette and street view. It really made for a comfortable and pleasant vacation. Conveniently located to all the main restaurants, shopping and harbor. Bus stop 1 is only a minute away, where you catch day tours. Wonderful staff (thanks Sergey & Gina!) and a nice breakfast in the bar area. I highly recommend and will stay there again. "

"I had a good time at the hotel, nice and clean, the staff very polite! "

"The staff was kind and helpful. The rooms were cute and cozy with private bathrooms and good heating. The breakfast was nice to have, especially in an expensive city that opens late. The 24 hour access to coffee tea and hot chocolate in the lobby was really comforting to have, especially with jetlag and being awake at odd hours. The location and the hotel felt safe. The only potential downside is that the hotel is on a main street so people walking by constantly are noisy but that didn't bother...

"The family suite with 4 adults and a child was perfect."

"Wow breakfast is amazing! People are so pleasant makes our day 1 beautiful start. "