Search Capsule Hotels in Ha Long

Staff was friendly and helpful. Room was immaculate, as if brand new, and the view of Ha Long Bay was jaw-dropping.

Outstanding service. Staff are knowledgeable; the food is quite Westernized. Highly recommend this company as they always look out and take care care of you since the service began to the end.

I travel all over the world and Ive never stayed at a hotel where EVERYTHING was great. From the moment I stepped out of my taxi I was greeted by exceptional people with smiles on their faces. In 5 days I never opened a door because 2 staff members would beat me to it. The ferry boat that goes back and forth runs every 20 minutes and its only a 5-7 min ride. When you step off the little ferry boat, another staff member is waiting in a golf cart for you. And the grounds are incredible, with a...

Inolvidable

The hotel is beautiful, the rooms are luxury, the bed is comfortable and the water was very hotel. The breakfast was plentiful, the staff went out their way. The manager Nam made our stay amazing. He arranged all our activities and transportation. Thanks Nam

Terrific boat and service. I did not like that we could not sit wherever we wanted at the restaurant. We ended up seating next people that don't speak English.

Luxurious. Comfortable beds. Great food. Smooth ride. Excellent in all respects.

The hotel is located in a quieter and cleaner part of the district. You can walk to most attractions - beach or ropeway or restaurants. Lobby and rooftop are pretty, so are stairs. Nice restaurant part of the hotel. The front office staff were wonderful, always smiling and helpful - 7* for them. Lovely Sunrises can be seen from the pool deck of Halong Bay. Would surely return to the hotel.

Beautiful room with balcony to experience the beauty of HaLong Bay. Well paced itinerary with down time but also plenty to see. Cuisine was tasty with many options

Nicest people ever

酒店服务 设施 地点 都非常好！值得推荐。

Staff are very nice and helpful. Love their enthusiasm! However, some staff's English is hard to understand. Breakfast buffet is great. The variety is good and everything is delicious. We had an ocean view room. The view is fantastic. Recommend this hotel to anybody who plans to stay in Ha Long Bay for the night.

We had a wonderful experience aboard the Ambassador Signature Cruise. From the moment we checked in, the staff made us feel welcome with their professionalism, warmth, and attention to detail. The ship was elegant, clean, and well maintained, and our bay-view cabin was spacious, comfortable, and offered breathtaking views of Ha Long Bay. The itinerary was well organized, giving us enough time to enjoy the stunning scenery while participating in activities such as kayaking and exploring the...

It was an unforgettable experience! The room where we stayed was overlooking the vast bay and it was beautiful. The amenities on the cruise ship were wonderful, and the hospitality was above and beyond. We felt truly welcomed and cared for by the crew and they always provided what we needed. Truly a Five-Star experience for our family. Shout out to Ms. Kim (the cruise manager), Ms. Erin (server), and Mr. Tran (swim & kayaking), they took very good care of us!

Great value and super friendly staff! The food was delicious!