"I stayed one night at this hotel in Porto. At first glance, both the hotel and the room look very nice, and this impression was confirmed upon arrival.
However, several important issues significantly affected my experience.
First of all, cleanliness was clearly lacking. It felt like the room had not been properly cleaned: there was dust almost everywhere, visible marks on the walls and on the trash bin, as well as signs of mold in some hidden areas.
The most problematic point was the bathroom. When taking a shower, the water did not drain properly, and the floor drain seemed clogged with a significant buildup of dirt, which was very unpleasant. In addition, the shower head was in poor condition.
Finally, the sound insulation is not adequate. A lot of outside noise could be heard, which negatively impacted comfort and rest.
Overall, the hotel has real potential in terms of design and appearance, but significant improvements are needed regarding cleanliness, maintenance, and facilities to meet expectations."