Search Chalets in Guatiza

"Ocean and Pool view as advertised. From 4th floor also beautiful view our back of hotel as you enter or leave your room. Breakfast menu good. Nightly entertainment was fun. Room clean and maid came in every day."

"Breakfast was nice and staff were really friendly. Overall had a good experience. Would recommend"

"Pool not used Staff great but food wuestionable. Dined out a lot. "

"The main pool bar and restaurant was being renovated during our stay. Some guests were advised by their travel agent up front . We were not informed. I contacted Expedia during my stay but have been told that there is nothing they can do. The hotel is a five star which I particularly have been looking at for a while and finally booked as part of a significant birthday celebration. The hotel is beautiful to look at but has no soul. It’s like a library. I wasn’t looking for the equivalent to a beach club but I was looking for a bit of life and fun. This had none. The lack of life combined with the drilling and banging of the renovation round the pool has made this a very disappointing stay. Unless you want the ultimate in peace and quiet I would not recommend the hotel"

"There wasn’t much selection when it came to the food, so we struggled with options throughout the stay. The resort itself is very quiet, with no music or atmosphere during the day, which made it feel lacking in energy for us personally. The pools look amazing visually, but they were far too cold to properly enjoy — even the supposedly heated pools didn’t feel warm or inviting enough. There also weren’t any daytime activities organised to get guests involved or create a bit of atmosphere around the resort. The staff were friendly, although not particularly accommodating. We asked if we could book the Crown service for just one day as we weren’t staying long enough to meet the three-day requirement, but this was refused and we were told it was at full capacity. In all honesty, the resort didn’t appear full, so it was disappointing they couldn’t be more flexible. Overall, the resort is beautiful to look at, but for us it felt more style over substance. It’s probably ideal if you’re looking for complete peace and quiet, but it just wasn’t the right vibe for us and unfortunately we wouldn’t return."

"Pools and rooms were clean. A lot of the pool loungers were broken but ample and the rooms were not soundproof at all. Housekeeping were very good and attentive. The food however, was not good at all. Beans at breakfast were like cold pebbles, the chocolate sauce for pancakes was more like chocolate water. For dinner, unless you like cold pasta or lots of seafood I wouldn’t recommend."

"Good breakfast menu imcluded in price. We stayed for one night after arriving at the airport late and very glad we did. "

"We booked the studio, kitchenette and amenities were great. The room looks a bit smaller in real life than the photos. All studios are downstairs, I was hoping for a balcony for more privacy but it wasn’t a choice. Breakfast was great, plenty of choices. Enjoyable stay overall."

"Very good staff room good after 1 st room was not to good did however get better placed room but only 1 1 thing was we and bathroom door didn’t close as swelled up that much it needs replacing rather than a towel on floor to keep shut as you go to loo or shower "