Downtown Puerto Vallarta, < 0.1 km from Gringo Gulch
9.8 out of 10, Exceptional, (109 reviews)
9.8/10
Exceptional
(109 reviews)
"Having spent years traveling extensively for both business and pleasure, I can confidently say this was one of the finest hotel stays I’ve ever experienced. The service was impeccable—warm, genuine, and delivered with a level of care that made every interaction memorable.
The attention to detail throughout the property was extraordinary. The room was beautifully appointed, impeccably maintained, and filled with thoughtful touches that elevated the entire experience.
Exceptional hospitality is...
"We stayed here 5 nights 6 days, and everything was amazing. From the check in drinks to the staff being very nice and helpful. Restaurant food was to die for. (make sure you make reservations, or the staff can make it for you. Buffet restaurant has good selection as well. Rooms were very clean. Housekeepers did an as mazing job every day. We will definitely stay here again and recommended families with kids. The only bad thing I could say is the pool water warm...
"Check in was difficult! Over paid, arguing to get day back. Nobody speaks English, unorganized. Finally got to room. The resort is under major construction. Welding and grinding all day first week. Regular construction for next week. What’s not under construction needs work! No plugs work by pool. Half the light bulbs work in villa. Hot tub - warm no bubbles. Pool freezing cold. NO food or drinks available first week.
There is not a spa there. You can call a number for massages. No staff to...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.