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"Our train was late so they upgraded us to their other property and it was very clean and they were very nice "

"Amenities! Breakfast was wonderful. Water filling station, ski lockers were great! The hotel was cozy and inviting "

"Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt."

"Room was clean. Breakfast was fabulous."

"Beautiful views of the Matterhorn, clean, convenient and had all we needed for one full day of skiing. "

"Great location, steam room/sauna spa area fabulous, breakfast fresh & tasty, friendly staff"

"Very professional and helpful staff. Definitely coming back on my next visit. "

"This is the best hotel accommodation I’ve ever experienced. The staff was friendly, helpful, and made everything completely stress free. It is within a 7 minute or less walk from everything, ski lifts, restaurants etc. I also enjoyed the outdoor pool and wellness center. The rooms were spotless, and comfortable. It is a little more pricy but worth every penny. "

"clean room, had also gym, laundry/drier which is a plus. very centre with the train statuon just a close walk. helpful staff the italian and spanish front staff"