"Check your bed but other than that was good"

"Why advertise you have a outdoor pool that was one of my reasons for booking then get there to be told they have no intention on ever opening the pool. Why is that out a complete laziness"

"The service was terrible. When checking in there was only one staff member and there was a line. There was also a misunderstanding with my reservation as I had booked 3 rooms but staff could only find 1. The bedsheets were not clean and when I tried calling the lobby to complain no one was answering. "

"We checked in on a busy night with a fatigued staff but everyone was super positive and calm. Great breakfast. "