"The hotel was overbooked by the time we arrived. It is a beautiful hotel. We loved the design and amenities. Our room was not the room we had booked and we did not receive our $25 food voucher. That was disappointing."

"Great staff and easy street parking on the weekends in downtown Ottawa, but the rooms need a lot of TLC because they feel like a motel."

"Place was spacious and very clean, conveniently located in downtown Toronto. Easily accessible to Roger’s Center and can tower."