"Room was clean and onsite dining was quality"

"I have stayed in five star properties before. This is about a 3.5 star property. The rooms although very clean were worn and dated. I could feel the springs in the mattress. Pillows so so. The Italian restaurant downstairs was very expensive and lacked the food quality. Cafe was nice and the food options were good. I had accidentally left my sweater in cafe on my chair. Only staff were there as closing time. I went back less than 5 minutes later and my lace cardigan was gone. Asked lady...

"The restaurant was great, very quick service. The location was superb. The beds were way too soft and the sheets were washed in heavy duty starch.i do have very sensitive skin and felt like I was sleeping on sand paper. The staff were very helpful trying to show us how to work the air conditioner. The lemon water at the entrance was a lovely touch! Unfortunately I will not be able to stay there again because of the soft beds and the starch in the sheets"