"Very convenient to downtown Chicago and right on the river. Not too far from train terminal/stop or bus stops. The staff was very helpful and accommodating and we were able to store our luggage before checkin and after checkout with access to hotel lounge. They could update some furniture in rooms since the sofa seemed a bit in disrepair and luckily didn't need it for a sleeper. We had a kitchenette, but there were no dishes or utensils. Just in case you would need that feature."