"I enjoyed my stay"

"We initially booked 3 rooms which were advertised to have sofa beds, in every other hotel we have stayed at there are extra duvet and pillows inside the wardrobe however this was not the case. When we went to request the extra duvet and pillows the receptionist was rude and told us we should’ve requested these ahead of time. You would think we’re were asking for something obscure and not a duvet and pillow at a hotel with his reaction. Eventually my sister explained we were here for her wedding...

"Good"

"Good: contact with manager. Cleanliness and general set up Parking for car off road. Access to public transport.. Not good: on arrival the flat was stone cold and took 24 hours to warm up. Kitchen equipment was old, basic and just about functional. Very limited small kitchen tools "

"we just needed somewhere to stay for 1 night and it meant those needs.It is obviously just a business as it lacks any homely feel to it- very basic, lacking in comfort and little effort made to make the guests feel that any additional efforts have been made.the dirty tissue left on the dining chair did not help assure us that it had been cleaned properly… "