"Room had clearly been occupied long-term by a smoker as it had an oppressive stench of smoke that was really pretty awful and made it hard to breathe through the heaviness (although there were non-smoking signs on the door and elsewhere). I’ve stayed in many hotels and this was the worst smelling I’ve ever experienced. Staff at the desk (Josephine and another woman) were wonderful and kind and lovely."

"We enjoyed the room was very clean. The breakfast was also had a large selection of food. What we were very disappointed about was the pool and spa not a available to use"