Search Palaces in Grand Rapids

Wonderful staff and the hotel was very clean, breakfast was fantastic

Would stay here again!

Liked the availability of food, both meals and snacks, lobby decor, popcorn!

Everyone was friendly and helpful! Very clean!

The hotel is very charming and clean. Lowell is a cute tiny and the locals are very nice. Service was great at hotel and nearby restaurant. Only downside of the hotel room was no thermostat to control individual room temp so it was a little chilly but not unbearable.

Great place Strange that only one bed wax made up when there were 4 guests

Staff was great, room clean, bed comfortable, restaurant was excellent

Spotless. I asked for a quiet room and it was. Very nice updated facility.

I’m a travel writer and one of the many things I do is write reviews for the accommodations I use; here’s what I have to say about this hotel. Very clean lobby, tidy rooms, comfortable bed AND complimentary lemonade was served! Such a comfortable experience after a long day of driving. Perfect place to wind down. I highly recommend staying here, if in need of a hotel within the Grand Rapids area. Also, their breakfast is pretty decent! There’s a waffle maker and they serve cinnamon rolls!...

I don’t usually take the time to write reviews but I thought this hotel really stood out! The lobby area was so nice with fooseball and board games, the pool was warm and clean, and one of the staff got me breakfast at 9:50 when it closed at 9:00 (I thought it closed at 10, but that’s only on weekends…) I can’t wait to come back again.

The front desk lady when we checked in was awesome. Food prep area could use some cleaning periodically when it is being served in the morning. Other then that it was a great stay.

Excellent place to stay. Friendly staff, hotel was super clean, right off the highway. The shuttle ran until midnight so took us to our concert and picked us up before midnight. Highly recommended and I would stay here again if going to something nearby.

I had stayed here previously and absolutely loved the Jacuzzi..I was so sad to see it had been removed :( but my stay was great!! All of the staff were very friendly! Hotel was SUPER CLEAN!

Everything was great! It was clean and very roomy. Breakfast was great!

The hotel eas great, but the staff was even better!

Prior to booking I called to clarify the shuttle issue that I had read in the reviews. Spoke w Sam, who was pleasant and assured me the issue had been fixed. Upon checking in I met Sam who was amazing w a quick checkin, upper floor room request and several suggestions on where to eat and more importantly where to have my car tire looked at. The property is EASY to find. GPS brought me right here. Convenient location, close to Highway, restaurants and shopping. My room was fantastic. Clean,...

Great place to stay with a bit of luxury like Nespresso coffee in the room and a wonderful breakfast served in the downstairs restaurant.

very friendly staff , we had some issues with our room keys and it was taken care of quickly! the rooms & breakfast are very nice as well :]