"everything was so nice"

"Room was clean, food was good and staff was very friendly"

"Great hotel walking distance to Amphitheatre"

"It was a good hotel"

"On June 16, 2026, when I checked in, I was informed that overnight parking would cost $18.00. Approximately two hours later, I left the parking garage and was charged $16.00 to exit. The following morning, when I checked out and exited the garage, I was unexpectedly charged an additional $72.00. I immediately contacted the hotel and was told that this issue "happens a lot" and that I would receive a refund. Unfortunately, two and a half weeks passed with no refund or follow-up. On July 1, I...