Search Chalets in Grand Rapids

"Everything about our stay here was perfect. The staff members were friendly, the hotel and room were very clean and the view in our room was beyond beautiful. "

"I was impressed that they served a mini omelette…never had that anywhere else. Also, there was a large variety of breakfast choices. The room was crisp and clean too!"

"Arrived late due to airport delays and there was no staff to check me in. Napped in the lobby for about an hour before anyone showed up. Confirmed a later check out time and was woken by housekeeping and then the front desk 5 minutes later. Rundown building and equipment. Absolute trash service and amenities. "

"Thank you for taking care of us the night before my dad surgery. Great people, great place! "

"Rooms were nice but you had to pay extra for everything including blow dyers and having your sheets changed. Laundry was on site but it was hard to do. Seemed every time I went to do laundry, one person had all the washers full. The coffeemaker was broken the whole time so we never got free coffee. The internet was the worst. We paid for one day of fast internet and it was worse than the free internet that didn’t work, if that makes sense. The staff was nice though and the building was secure even though it was not staffed 24/7. "

"Great place to stay with a bit of luxury like Nespresso coffee in the room and a wonderful breakfast served in the downstairs restaurant. "

"Very comfy beds "

"There was a youth basketball tournament in town. They were unattended, rowdy, pooped in the pool, running around like wild animals, so I didn't get any sleep. The front desk lady could only apologize to the numerous guests complaints about the noise. Had it not been for all that nonsense, it may have been a pleasant stay. Unfortunately, the entire stay was a disaster. "

"Clean. Friendly staff"