"I'm coming from another country with bags then I discover that there is only stairs to take the bags and I have to take it by myself which is very hard for me. I receive the room without cleaning and ful of insects. When I complain they didn't do anything only the security help me by changing the room"

"We were very happy with the location and majority of amentities. We did not see a thermostat, which would have been helpful during the heat wave, but the temperature was bearable at whatever the standard setting was. The couch had stains on it which was in contrast of how pristine and beautiful the rest of the accommodation was. There was no hand soap or hand towels for washing hands throughout the unit which was odd. Beautiful, comfortable, lots of windows. My family and I had a wonderful...

"Hosts were very kind, place was cute."

"The apartment itself was excellent - very comfortable with lots of space. Location was great with some excellent restaurants nearby. A place called Do Belo was our favourite and within 5 minutes walk. Staff were brilliant, but the check in process was a bit complicated as we arrived after 8pm. We had to go to the sister hotel to pick up our room keys before going to the hotel itself. It was only about 7 minutes walk between the two locations, but after a long journey to the Netherlands I'd have...

"The loft was immaculate, really nice place to stay, right in the centre of town (and such a pretty town is Dordrecht!) - hosts were communicative, and the Biesbosch was easy to get to (we walked, but we like a long walk - about an hour or so along the canal!)"