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"Very pleasant."

"Welcoming staff. Beautiful (small but fine for us) room. Great bed and bedding. Fabulous shower. We stayed in a Clubroom on floor 5. In the evening the bar/grill had a great vibe. Lovely grilled chicken wraps and chips for lunch. "

"Excellent, friendly helpful staff "

"Comfortable beds, lovely staff"

"Young man on the front desk was so helpful. Gave us some great options on dining and then found us when we came back to make sure it was nice. Great service "

"Lovely clean, comfortable hotel right in the centre of Reading, only a short walk away from the train station. The bed was very comfortable (a firm mattress, as I like it). Breakfast options were abundant and the quality was excellent. Overall this place is great value for money, will definitely stay here again!"

"We thoroughly enjoyed our stay. The young staff in the restaurant were all lovely, smiling and welcoming "

"Good staff"

"Staff were very helpful with excellent customer service skills at the reception desk, in the restaurant and in the housekeeping departments - would highly recommend. Thanks for a wonderful stay! "