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"Exceptional cleanliness great rooms and first class food "

"Courteous and helpful staff. Particular mention for Josh who, amongst other helpful actions, provided Cullen Skink for my wife when it wasn't even on the menu! Very friendly staff all round, made us feel welcome."

"Had a wonderful one night stay for a special occasion. Our primary reason for visiting was the spa and it did not disappoint. We used it the afternoon of arrival and the following morning before breakfast. It was lovely in the cold and we hope to experience it in warmer weather too. We ate dinner in the hotel and it was very pleasant. Breakfast selection and quality was excellent. Only some minor feedback: I had a cocktail in the State Room and it was fantastic, and when ordering the same drink in Bar 1745, it was very average. We were also charged for the wrong whisky (at a higher price) but this was changed at checkout without hassle. I’d really like it if the pizzas in Charlie’s were available year round!"

"Not luxurious but full value for money. Single room had a decent bit of space. It was clean and had all I needed for an overnight stay. Nice hot shower and grand view of the Eildons. Reception staff were friendly and explained the process for late night hotel access very clearly. Would definitely use again."

"Very welcoming."

"Lovely, great value!"

"Lovely character property with excellent food"

"Everything about this accomodation is tremendous and I am impressed most by something different each stay. The "

"Lovely hotel with very professional staff. Great breakfast and we upgraded our room to Deluxe Double which was lovely. Would definitely stay again next time we visit Melrose"