"Clean room, but front desk is understaffed"

"Clean basic hotal in Worcester, UK"

"Very understaffed - staff that are employed are expected to do everyone’s job "

"For a budget hotel (although I did stay in a Premium room) the room was really quiet and the bed was large. I slept really well. Lovely shower, fun design details - painting, large lamp, coffee machine. The room felt spacious. I’d stay again."

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"The stay was okay, but when checking out we had an incident where when returned a few minutes after checkout our key cards were no longer which was to be expected. So we went to front desk to ask for the keys to be enabled so we could get our luggage and bags. When we were told that they had no record of us being there and the room was showing as empty. We told them that’s not possible we had been there the past 2 nights and we needed to get to the train station as soon as possible. I get there...