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"My stay was disappointing due to poor service. Housekeeping was non-existent—they gave us cleaning supplies instead of cleaning the room. They also charge extra for coffee refills, which felt unreasonable. The hammam only worked for one of the three days we were there. To make matters worse, I was double-charged and had to call five times, waiting over a week to get my money back. The reception was almost always empty, making it hard to address issues. I wouldn’t recommend staying here unless...

"Alles war gut"

"Unique location"

"Beautiful hotel"

"Very nice area to walk in nature, easy parking, very clean and spacious room."

"Incredible hotel, service & location. I stayed an extra night!"

"Comfortable stay nestled in a beautiful area with two gorgeous lakes in walking distance. Room was comfortable. Dinner was a bit pricy but good quality and the staff were all very kind. No vale was present to help me with my bags, which were pretty heavy walking up flights of stairs but I guess if I had asked them for help they would have asked someone to come."

"Beautiful."

"Amazing hotel very friendly and breathtaking views of the mountains "

"Absolutely sublime- phenomenal spa and exquisite cuisine for breakfast!"

"Quite expensive for the average room, but the employees were very nice and the room was quiet, good breakfast, in the center of Altdorf."