"The check in process was an absolute nightmare. I had a confirmed booking with Expedia, but on arrival it was clear something was wrong when they asked me to have a seat - for 2 hours! The hotel had given away my reservation for a 1 bedroom and simply cited they overlooked Expedia. Wow. So they put me in a studio thinking I wouldn’t notice? I had to go back down again and wait even longer. The front desk manager, hotel manager and even the general manager shook my hand as if that was going to...

"Central location. Nice main area. Units are partially updated but still have quite a few fine touches to go before consistency."

"Great hotel. The gym was good, but they opened up later than scheduled. Their restaurant was good and there are other restaurants across the street. The rooms were excellent. Safe area. Beautiful hotel too. The cons: WiFi was weak in the second room that I was given. It was strong in the UZI building, so request that building. The pillows were not good. They did not provide shampoo, but I brought my own anyway."

"Good size apartment, good environment. Lovely staffs. Only issue was for hot water,Kettle & hot water dispenser didnt work"

"I stayed at the Karen Plains Hotel for 2 weeks, and it was the most comfortable and peaceful stay I've had in a while! The staff was professional and courteous, and the fact that everything was in very close proximity to the hotel made everything perfect! Would definitely stay here again!!"

"That place is the bomb"