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"clean room"

"The mirror in the bathroom had mutiple cracks. Was woken up by house keeping cleaning room next to mine. The room TV was glitched and freezing first day couldn't use it. Technical support person came wnd day and said they were aware the issues. Then i couldn't order room service due to the technical issues. I had to go to lobby and order through the receptionist. Hours later got service. Was charged for it too. In-addition to the $46 parking for 1 hour when my wife came to have dinner with me before I flew back to Georgia. Both us are military and we would not recommend this hotel to others. "

"Staff was really good Special mention Niklas"

"Great, friendly & very helpful staff. Beautiful location and extremely clean and neat accommodation. "

"Very friendly and helpful staff, clean and comfortable room, and good food at the restaurant."

"If booking for convenience to Airport Check-in, you get that for certain. Room was clean and generally comfortable, but there was no cold running water. Worse, the ice machine was broken and my key wouldn't let me onto another floor to get ice. Staff was somewhat responsive in that they sent ice up, but the maintenance that was supposed to check the water never showed up. Overall the Hilton Garden Inn next door is a better offering."

"Everything was good at NH Frankfurt Airpott. Rooms are basic but clean. And the food is good but not cheap. Breakfast for 21 euros is a good desl"

"All was good "

"I stay in many hotels but was pretty disappointed with this experience. We arrived at midnight and were the only people in reception. The check in took 45 minutes and we didn't get to our rooms until 12:50. I found the person on reception quite brisk and could do with a little but of customer service training and swifter check in! We booked 7 queens but ended up with 6 twins and a queen. Breakfast was nice Rooms were comfortable but the corridors were noisy - bring ear plugs "