Palazzo Cicala

Property class: 4

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Located close to Cattedrale di San Lorenzo and Palazzo Ducale, Palazzo Cicala has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Located in Genoa, Palazzo Cicala is in the city center. Cattedrale di San Lorenzo and Torre degli Embriaci are notable landmarks, and if an activity is on the agenda, check out Old Port. Palazzo Ducale and Via Garibaldi are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Genoa travel guide
View more Town Houses in Genoa
Map
Piazza delle Scuole Pie, 10, Genoa, GE, 16123

What's nearby

  • A historic church with a tall bell tower and intricate facade.
    Cattedrale di San Lorenzo
    2 min walk - 0.2 km
  • An ornate hall with a central altar, elaborate frescoes, and a patterned floor.
    Palazzo Ducale
    3 min walk - 0.3 km
  • A harbor with boats, a bridge, and historic buildings.
    Old Port
    3 min walk - 0.3 km
  • A grand hallway with ornate ceiling frescoes, large framed paintings, and a patterned floor.
    Via Garibaldi
    3 min walk - 0.3 km
  • Two seals swimming in a clear blue aquarium.
    Aquarium of Genoa
    5 min walk - 0.4 km

Getting around

  • Genoa Piazza Principe Station
    18 min walk
  • Cristoforo Colombo Airport (GOA)
    24 min drive

Restaurants

  • Focaccia e Dintorni
    2 min walk
  • Tazze Pazze
    1 min walk
  • Scurreria Beer and Bagel
    1 min walk
  • Ugo - Pesto e oltre - Trofie Takeaway
    2 min walk
  • L'Opera sinfonia di gusto
    1 min walk

About this property

Palazzo Cicala

  • Upscale affittacamere near Palazzo Ducale
  • Located close to Cattedrale di San Lorenzo and Torre degli Embriaci, Palazzo Cicala has plenty to offer. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A front-desk safe, laundry services, and multilingual staff
    • Tour/ticket assistance, smoke-free premises, and a porter/bellhop
    • Luggage storage
  • Room features
  • All guestrooms at Palazzo Cicala boast thoughtful touches such as laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Heating and ceiling fans
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with bidets and tubs or showers
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

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Frequently asked questions

Is Palazzo Cicala pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This affittacamere doesn't offer parking.

What time is check-in at Palazzo Cicala?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Palazzo Cicala?

Check-out is at 11 AM.

Where is Palazzo Cicala located?

Located in Genoa Historical Centre, this affittacamere is steps from Cattedrale di San Lorenzo and Palazzo Ducale. Torre degli Embriaci and Old Port are also within 5 minutes. Genoa Piazza Principe Station is 18 minutes by foot and Genoa Genova Brignole Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palazzo Cicala Reviews

7.2

Good

8.0

Cleanliness

8.4

Location

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 40 out of 166 reviews
Rating 8 - Good. 59 out of 166 reviews
Rating 6 - Okay. 32 out of 166 reviews
Rating 4 - Poor. 21 out of 166 reviews
Rating 2 - Terrible. 14 out of 166 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the staff went above and beyond to make sure our stay was perfect. They were incredibly friendly and always available to assist with any requests or questions we had. Whether it was providing recommendations for local attractions, arranging transportation, or advise for a parking spot.Theu made our stay memorable. The rooms were clean and comfortable. I highly recommend it to anyone looking for a pleasant and accommodating place to stay.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A very special place, in an amazing location for a reasonable price.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms as lovely, big and clean. Location is excellent.
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Location could not be beat and it's so cool to stay in an old castle! Everything was comfortable. The perfect place for our 24 hours in Genoa!
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle chambre, toutefois l’accès est difficile (loin du stationnement qui est compliqué et l’accès à l’appartement était une certaine chasse au trésor). Une fois arrivée, la vie est belle et le logement est bien situé. Communication facile avec l’hôte. Aucune noirceur par contre en raison de l’air climatisé
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Palazzo cicala

Bel Palazzo d’epoca in pieno centro a Genova
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência maravilhosa fomos recebidos com mimos amei a estadia
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gentili ed efficienti
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
Chambre spacieuse et propre....un bémol pas de clim mais ventilateur au plafond...dommage car il fesait tres chaud...
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

4 sterrenhotel is iets te hoog beoordeeld....

Gastvrij ontvangen. Kreeg een half uur voor ontvangst aanwijzingen via app. Met codes werden we naar binnen begeleid. De kamerRuimte vonden we heerlijk met hoge plafonds. Er draaide 1 plafondventilator, Extra ventilatoren zouden voor meer comfort zorgen, want het was binnen net zo warm als buiten, 32°C... We kwamen met 4 volwassen en moesten helaas 1 grote handdoek 1gastendoek en 1 middelgrote handdoek delen.... Ze waren waarschijnlijk vergeten om de kamer van schoone linnengoed en handdoeken te voorzien en vier koffiecups te voorzien.... Nu zijn we niet de lastigste gasten om te delen van elkaar.... Al met al een prima plek om 1 nacht door te brengen.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 natt i Genova

Fint opphold, hyggelig betjening, veldig sjarmerende rom. Sentral beliggenhet. Svært fornøyd.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Das Zimmer war ausreichend für uns 4 (2 Erwachsene & 2 Kinder) das einzige was gestört hat war die Lautstärke. Trotzdem würde. Wir es wieder buchen, da sehr zentral! Parkmöglichkeiten leider katastrophal (was nichts mit dem Hotel an sich zu tun hat, sollte man aber berücksichtigen falls man mit Auto anreist)
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
All'arrivo la camera non c'era e il servizio di check in è inesistente. Una situazione vergognosa e surreale
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Cosas que no se entienden para un cuatro estrellas

La ubicación lo mejor y la habitación correcta pero no encuentro de recibo que no haya recepción y para hacer la entrada sea un drama intentando contactar. Recomiendo haberlo hecho con antelación y no pensar que te encontrarás alguien esperando en recepción porqué no será así y te parecerá que te quedas sin alojamiento a última hora. Finalmente pudimos entrar y la señora muy amable todo sea dicho.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really interesting property.

Really interesting place. Very large room tall ceilings with a fan. My room had two beds but I was a single booking. The place is hard to find not a hotel more like airbnb rental. Lady incharge of check-in knew zero English but the process was simple enough as was check out. Very good value for money but I was in early summer season.
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Die Lage ist hervorragend. Sehr zentral direkt an der Piazza de Lorenzo
Stayed 4 nights in May 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Le personnel est très professionnel - bravo et merci à Madame Louba. L'établissement est très bien situé.
Stayed 3 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting historic centre of Genoa

4 day visit to Genoa and surrounding area. The Palazzo Cicala is situated a 5 minute walk from San Giorgio metro. Access to apartment complex by door code at street entrance. I stayed two nights in basic apartment € 75 and two nights in superior apartment € 111. Both rooms spacious, small fridge, coffee machine. Room windows face out onto small square. Beds comfortable. I thought it was reasonable value for money given the excellent location.
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

This hotel is a joke.

There was nobody there when we arrived. They had not sent us the key less entry code and I had to call back to the USA for it. The rooms had missing lights/non working lights. The bathrooms were a joke and dirty. There was no staff to talk too and I was over charged for an extra room that I never booked for.
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

Un attrape-nigaud !

C’est un attrape-nigaud !!! Soit disant un 4 etoiles dans un Palazzo. Mais personne pour nous accueillir, nous avons eu le code d’entrée par message, nous sommes restés 10 mn à essayer d’ouvrir la porte, et heureusement quelqu’un est arrivé....une sorte de jeu de piste pour arriver à notre chambre. Serviettes trouées, salle de bains minuscule et peu pratique. Une impression de palais de la belle au bois dormant, où nous avons croisé une femme de ménage le dernier jour. Certainement le 4 étoiles qui emploie le moins de personnel !
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Posizione fantastica

La scelta era stata fatta per la vicinanza all'acquario, con 4 bambini è stato strategico. Ma la posizione è fantastica perché è nel cuore di Genova antica, nella piazza della chiesa romanica di S. Lorenzo. Alla sera sulla via S. Lorenzo si è radunata un'umanità bellissima e coloratissima! I bambini erano assolutamente a loro agio anche nei vicoletti caratteristici della zona, che consiglio assolutamente di esplorare.
Stayed 1 night in May 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Self-Serve room rental business

This is not a hotel as advertised. Not cheap Self service 2star room rental maximum. You are on your own. The maids tried very hard to answer our questions and were very friendly. Clean room but flawed design. Bathroom was not a private space but had transparent, useless glass doors!
Stayed 2 nights in Sep 2017
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Não volto mais neste local.

Não tem acesso de carro, penso que deveríamos ter sido informados sobre estacionamentos na região e mapa para chegar ao hotel, a pé.
Stayed 1 night in May 2017
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Non è un albergo

Un campeggio gradevole nel centro storico. Ma io speravo in un albergo.