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"Property was closed! Was not informed before hand"

"チェックインの際、記載されていない金額を取られた。"

"the hotel is clean and all the staff is very approachable and friendly."

"During the stay the room was Okay. But while we were cleaning before check-out we noticed cockroaches on the room which was not a big deal but still concerning. The room was clean but there were some areas that were dirty and dusty when we checked-in. Overall for the price it was good enough to sleep and rest. The directions was a little confusing since the streets were not that narrow but once we arrived the staff was helpful and kind which made the experience feel better."

"There was no vacancy and the hotel operator claimed that they're no longer associated with Expedia for three years now and their hotel is still listed on the Expedia website. Need to get refund from reservation made with Expedia."

"well it has to be the worst place i have ever stayed in my life, i would not let my dog sleep there. aircon was like just a fan and did nothing, we had to wait for water to be turned on, it was to hot to sleep so much so we left early. "

"Expedia – Huge Disappointment, but Rose Saved the Day First of all, Expedia — massive disappointment on your side. My booking was accepted, everything seemed ready, and then upon arrival I was informed that the property I had booked had been cancelled — and the worst part, I was only notified when I got there. Completely unprofessional. Thankfully, Rose — the manager of some of the properties at Poblacion Suites Polaris — stepped in and saved the situation. After nearly 25 hours of travel and...