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"Nice Breakfast facility and efficient service at the front desk"

"After 16 hours of intercontinental travel and train rides through Sweden, I am so glad the Elite Grand Hotel was my destination. The staff was welcoming in every interaction. I am particularly fond of the clerk who explained how the bus payment system worked. She kept at it until I understood that I should pay for my ticket in the app just as I entered the bus. It was important that I not waste any of my 90 minute paid-up transit window standing around on the bus stop. That's what l call looking after your guests. Breakfast was plentiful and leisurely in pleasant rooms. "

"It was good, check-in was a bit confusing but that might just have been me. I had a generally good stay, liked the location, room etc. My only issue was when before checkout (around 9) a member of staff knocks and I say hello and then they simply unlocked my door anyway? And it was an awkward moment. I don't really know why they tried comming in since it's before checkout and I've rented my room. But other then that yeah it was good"

"Wonderful staff "