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"Really nice and clean hotel, friendly staff and fantastic central location."

"Excellent quiet , new and v comfortable."

"Friendly and helpful staff"

"Horrible small pokey room .. couldn’t believe they would offer ..intercontinental shouldn’t give their name to it.. they gave me an upgrade which was a little better… old carpets , very old scratched furniture..no excuse ..no idea alternatives In Bordeaux but certainly would avoid this hotel."

"Terrific and helpful staff, great location and reasonably priced! "

"Muy buennhotel"

"Everything good. I enjoyed my stay. Staff very good."

"I recently stayed at this hotel and booked their most basic room, as I’ve done many times with Ibis hotels. Unfortunately, this time the experience fell short. The room had a strong smell of cigarette smoke (or something very similar), despite the hotel being non‑smoking. In the bathroom, there were several hairs left behind from a previous guest—on the walls, in the shower, and on the floor. When I raised this with the receptionist and showed photos, she was extremely helpful and immediately upgraded me to another room. The upgraded room felt like it belonged to a completely different hotel: clean, fresh-smelling, and far better maintained. I was genuinely grateful for the quick support. Based on this experience, I would strongly recommend avoiding the basic rooms and opting for an upgraded one—the difference in cleanliness and overall quality is significant. On the positive side, all reception staff were friendly and approachable throughout my stay. The location is excellent: just a short walk to Bordeaux Cathedral, with two late‑opening supermarkets across the road and a tram stop offering a direct, easy link to the airport. I arrived before check‑in and the staff happily stored my bags so I could explore the city. The Wi‑Fi was reliable, and I skipped breakfast as there are plenty of great cafés nearby. Overall, a good stay—but only if you choose an upgraded room."

"We truly enjoyed our stay at First Name. Stayed two nights with out two dogs and would definitely come here again if ever in Bordeaux again. The room was clean and quiet. The bed was super comfortable and all staff were very nice and courteous. The food was excellent and the location just a few minutes walk from the center. "