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"The room was very comfortable and the castle was stunning. We had a great stay."

"I had a fantastic stay at the Greys Hotel! The staff were friendly and helpful and my room was exceptional! I had a great comfortable sleep! Could not fault my stay and will definitely return as well as recommend to family and friends! "

"We always stay here when visiting family and it never disappoints. Such a great hotel in such a great location."

"Everything was perfect"

"Our room was amazing with a fantastic view of the Tyne Bridge & river, as requested. Enjoyed our complementary prosecco for Valentine 's Day - a nice touch. All staff were very friendly & made our visit feel special. Thank you so much."

"Loved everything about the hotel, except that the apartment was very cold. They did try to fix it to no avail. We had to use the bedding to cover us up whilst sat on the sofa. The breakfast was really nice and the staff second to none. We were attending a wedding nearby and they ordered us a taxi We would definitely stay again but maybe nit in the apartment unless the heating was fixed for the colder months."

"Everything was good "

"Clean room staff particularly helpful"

"Spotless room, friendly, helpful staff. I loved the thoughtful touch of the birthday wishes hand written on the mirror, the birthday sweet treats and card waiting for us in the room. Can't fault the location either!"