"Very helpful communication"

"👍"

"Kaikki alkaa olla jo erittäin kulunutta. Olko-oven kahva tippui irti, wc-huuhtelu painikke tippui irti seinästä, parvekkeelta puuttui kalusteet, ruokakalusteet(tuolit) hirveässä kunnossa. Vaikka puitteista ilmoitettiin, asialle ei tehty mitään. Huone oli puhdas ja liinavaatteet puhtaat vaikka yleisilme kulunut. Kolmeksi yöksi varattiin perhelomalle tämä huone. Sijainti oli yllättävän kaukana vanhankaupungin melskeestä. Kulkuyhteydet vaativat jalkapatikkaa. Sijainti tosin hyvin rauhallinen ja...

"The room was clean and amenities are ok. Near shops and restaurants. "

"Check in was super hard. We didn’t get the self check in link and the host didn’t respond to messages on Expedia"

"Op een ideale locatie in Modena (3m lopen van centrum) prachtige ruime kamer voorzien van alle gemakken. Alles klopte hier, topkamer! Parkeren voor de deur (gratis)."

"The room was clean & the location great! Also appreciated the coffee pods & helpful, cheerful cleaner that came through in the mornings. Shower could be cleaner & there was no place to hang our towels. WiFi wasn't working when we arrived so we msg'd them & they said they would try to restart & let us know. No one got back to us. We had to wait until the cleaner arrived the next morning for him to restart the router. We also asked for a quiet room only to be placed right next to the front door...

"The check-in experience was disappointing from the very beginning. The receptionist barely paid attention and seemed interested only in checking guests in as quickly as possible. It felt rushed, hectic, and far from professional. The room itself was acceptable, but the air conditioning in the bedroom was unbelievably loud and not working. Considering it was 36–37°C outside, having a working A/C wasn’t a luxury, it was essential. I reported the issue immediately to the shift manager, who simply...