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"All was perfect."

"It was okay"

"The hotel from the second we walked in was amazing. The staff, the room, the restaurant and bar everything was not only great, but exceptional. Everything was clean. The rooms are very nice and have all the amenities you could want. All of the staff are amazing and anyone staying there would be lucky. The dinner was amazing and staff were very attentive. The breakfast buffet was also great with a large selection of food and drinks. If we ever go back to the Azores, this will be the hotel we are staying at. We will also be recommending the hotel to any of our friends/family who travel there. I wish I could give the staff a 10/5 rating. "

"Location, staff, amenities, clean, parking, beautiful view of garden from the windows, great free breakfast, walking distance from some really cool bars and restaurants, 2 local cafes within 100 m for a great morning garoto"

"Propre, tranquille, décoré avec goût. Le resto était excellent, les petits-déjeuners copieux et savoureux! Et la vue! WoW! La mer s’ouvre devant nous sur une plage de sable volcanique…. C’est le meilleur endroit pour s’arrêter quand on atterrit aux Açores "

"The staff is incredibly nice and helpful"

"Everything was perfect and oh those thermal pools!"

"Large and clean rooms. Comfy beds and great staff."

"We clearly went in the off season, mid January, so there were few guests, which we didn’t mind at all. Free Breakfast buffet was excellent as was the hotel’s service the entire time."