Find hotels near Frost Bank Tower, Austin from SAR 486

"9 dollar water was a joke. AC went out and took them an hour to fix. I ended up getting a sick because they don’t clean the air conditioner."

"Staff was friendly and very attentive. Restaurant and bar are great. Lovely stay!"

"Parking terrible"

"None"

"The front desk would not give us bottles of water because our Hyatt Status was not high enough. Offered to sell us water from the "H Mart" for $5 a bottle. It's a shame to lose a customer over a .25 bottle of purified water. We won't be going back. Housekeeping was unreliable."

"Front desk staff very helpful cleaning staff not soo helpful didnt speak english... room was ok (talking about the beds) just dirty, filthy, room wasnt vacuumed bathroom floor was dirty like not swept , we had spiderwebs , toilet was not working, ceiling was leaking. Breakfast was ok and kitchen was clean but over all the whole hotel was filthy WILL NOT STAY THERE AGAIN!"

"Excellent! Excellent, Excellent! Everything was superior."

"Was an amazing property for the most part. Food was on the expensive side as in REALLY expensive for a basic breakfast. However the reason we rated it so low is the bed. There's a firm mattress and then there's the concrete slabs CitizenM has. Staff had heard it before as their solution was an extra duvet cover to lay on. It offered little relief. I loved the location, amenities and vibe but those beds will keep me away. Lastly, the IPad to control the room is modern but like all attempts to consolidate all functions onto one screen, it is severely lacking in convenience and overall simplicity. Here's a tip CitizenM, just because you can, does not mean you necessarily should."

"Lakeside room great for watching all the water activities. Could use a piece of furniture (ie: dresser with top surface under TV. A little cramped on storage space!"