Find all hotels by Independent in Freshford

"Location is great. Bar and dinner was good - limited menu. Breakfast was excellent. Fan in the bathroom was a bit scary. No lift to upper floors. "

"I recently stayed at this hotel and had a mixed experience, though there were definitely some highlights. The newly renovated rooms were absolutely fabulous, modern, clean, and very comfortable. They clearly put a lot of thought into the renovation, and it really shows. However, the older part of the hotel could really use some TLC. It felt quite dated in comparison and didn’t match the standard of the newer rooms. On the positive side, breakfast was good with a decent selection, and the staff were consistently very friendly and helpful throughout my stay, which made a big difference. Overall, a pleasant stay, especially if you’re lucky enough to be in one of the refurbished rooms."

"Bathrooms need more shelving and hanging hooks for wet towels."

"Nice hotel is located out of town. The staff were kind and the place was clean and the room was spacious. Breakfast was very good."

"An excellent stay. The Pembroke Hotel is a lovely hotel offering very good value for money. Fantastic, central location. The vast majority of the staff are excellent, if I was being picky I think the bar staff could either do with a more experienced manager, or more training. We intended to have dinner in the restaurant last night and despite being given menus, the staff didn’t think to tell us that the kitchen closed at 8pm - we missed dinner which was disappointing! We were sat there having a glass of wine, intending to order when we were ready. The rooms are big, well equipped and very comfortable. I would like to have had an extra aid to get out of the shower which is over a bath. I had to hold on to the towel rail for safety - I don’t think it is intended for that purpose. We would definitely return to The Pembroke."

"Cannot fault this lovely hotel. Just wanted to comment, to be patient with food order. We arrived at 7.30pm, staff where clearly busy, there was also a wedding in the venue. We where not served our starters until 9pm and deserts till after 10pm with a young family this was obviously not ideal. I must comment all food (apart from veggie option) was very good."

"A lovely family run hotel in a great location. I’d highly recommend a stay here."

"Staff were very helpful, our room was clean, the double bed however had broken springs right across the bed the problem was reported and the mattress was turned which was slightly better. Our stay was really lovely."

"Parking was good. But hotel difficult to find"