Search Cottages in Freeport

"I purchased two bed with balcony, and when I arrive to the location, I learned that the room that I had selected and paid for was not available. It was under construction, and one of them had HVAC. They also did not have Wi-Fi for the full-time that I was there which I was coming there to spend my son‘s 21st birthday. He is a college student and he did have a paper due unfortunately we had to go to walk to coffee shops in order to use Wi-Fi and had no access to television for the entire weekend. I have reached out to the property as well as hotel.com and have not received any accommodation nor refund which I was told when I arrive that I will be getting a refund I have not received any of that. I’m very upset about my experience. The property looks very nice. Look like it could’ve been a very nice experience, but unfortunately it wasn’t and due to the customer service that I received I would not be ever booking a room here again."

"The staff was nice and helpful. We stayed 5 nights . FYI- The hotel cleaning crew does not come and make beds , empty trash , or bring fresh towels unless you ask. We had 1 night that the hot water was not working. I wrote an email to the main company and the next day it was fixed, which was good. Location was excellent which was a few blocks from the train station. The hotel safe in our room was not working."

"Microwave need in each room "

"Not bad."

"A gem right in the hustle of Flushing Queens."

"Don’t book at this hotel. I’m not a type of person who likes writing reviews, but this was a must. I don’t want people to have a bad experience, the same way I did. First, this place is like a scam, its not described as it was on the internet. The place is disgusting, the room and bathroom overall is very dirty, smelly (most likely weed). I literally breathe during my stays, I booked it from Saturday to Monday, cause I needed to attend a concert at the UBS Arena, and this hotel was the closest. I don’t recommend anyone booking their stays there. Besides of the dirtiness, you hear people arguing strongly and slamming things. It’s not safe to anyone, especially if you bring kids. The environment is not it. If I can rate this hotel to zero, I would. Bad experience overall. "

"Staff wasn’t knowledgeable about the parking. Parking was said to be $25 each time you exit the parking but when asked how to access parking because the garbage door was closed, I was told a parking attendant should be present in which this wasn’t true the entire weekend stay. So was forced to park in another garage that was luckily around the block. It was that or pay for street parking every two hours. The room was clean. The tv did not work so had to ask for someone to come fix. Also, the elevators are extremely slow and our room was on the 17th floor for a “view.” The slow elevators made the view not even worth it. At one point I had gotten on the elevators after getting breakfast on the 2nd floor and someone had pushed every button so it was an extremely long ride back up to my floor. Overall it was an average stay but I wouldn’t stay here again"

"Was good "

"hell place"