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"The staff, the amenities, the activities, just everything. We had an amazing stay, we had a great time, everything we experienced was just special. The variety of restaurants and selections. I do recommend this resort for anyone considering. We really felt well taken care of, it was a much needed and unforgettable experience. Thank you Secrets Tulum!"

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"We had a wonderful stay. The location is amazing. The beach and the view from our room was breathtaking. We saw the sunrise from our bed every morning. The staff was excellent. Especially, Cayitano our beach attendant and waiter. He was there to assist us whenever we needed anything and was so friendly. He was top notch! He made us feel like family. Other staff members were also very nice in helpful."

"What a deal - great price, awesome location, good food at the buffet. Beach was wonderful, lots of sand, and beach chairs. "

"Atención maravillosa , amables todos , las instalaciones muy limpias y agradables y el detalle que tuvieron para mi cumpleaños "

"I had an amazing stay! The staff was very pleasant, friendly and showed you a great time. 100000/10 highly recommend. Very beautiful, private beach, nice, clean, spacious rooms. Food was delicious:)"

" We had an amazing stay at this resort in Mexico! The staff were incredible and truly made our experience special from start to finish. There were so many activities to choose from, and our kids had the best time interacting with the monkeys, coatis, and iguanas that freely walk around the resort — such a unique and fun experience for the whole family. The buffet was excellent and nothing like a typical resort buffet. The very first night, they were grilling fresh lobster right at the buffet, which was amazing. There were so many stations to choose from — cooked seafood, sushi, poke bowls, chicken, beef — pretty much anything you could want, they had it! The staff were extremely friendly and welcoming, and we loved the Michael Jackson tribute show — it was awesome! We made such great memories here as a family and would absolutely come back. If you’re considering staying here, I definitely recommend it!"

"Always a true pleasure to stay at this hotel; our eighth time now! The staff are wonderful, especially the bar and restaurant groups and still see many friendly members from our previous visits such as Albert (incredible manager), Adriana (buffet, the best!), Wilbert (lobby bar extraordinaire), German (beach manager, outstanding) and so many more - Thank you to all for your service. The renovated rooms are very pleasant and comfortable, with a small seating area and couch. However, the true beauty is outside with a stunningly kept property - a true paradise on earth. Until next time, friends."

"We had the unfortunate experience of temporarily misplacing our baby stroller, and Ángel at the lobby kindly assisted us in locating it in the lost-and-found area. His help was truly appreciated. All the staff were very attentive, and the food was excellent. Highly recommended."