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"The property is not disabled or family friendly. Only for backpackers. Literally just for people with backpacks, with no luggages, no wheelchair, no strollers. Don't be fooled by elevator note on their property details. Yes there is an elevator, but there ARE stairs at the lobby before you can get to the elevator. They have wheelchair lift but they said it is broken and we did not see them make an effort to fix it nor offer any help for the 3 nights we are in there. The faucet water is a joke. You turn it on just to get cold but the water is super hot, then sometimes super cold even you put it into hot. On the cleaning part, all they do is just change the bedsheets and towels. They don't vacuum or clean at all."

"We could not get sleep at all, the property was so noisy and there were a whole painting going on"

"Easy location . Having to pay for parking but not having easy curbs for luggage down the road from parking garage to hotel was a bit annoying. Nothing terrible. Enjoyed our stay , quiet area. "

"Despite looking like something out of a MC Escher starting, this hotel is comfortable, and the lack of external windows on the lower levels makes each room dark and perfect for a good night's sleep. Good selection of breakfast items, and all day coffee provided. Fantastic location, friendly and knowledgeable staff. "

"The hotel provided a shuttle to different places. I would not recommend using this shuttle. It took them one and half hours to pick us up! "

"Good location to Northeastern, prudential Center and Newbury St. Clean comfortable rooms ."

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"Great staff, convenient location, great if you’re attending an event in town."

"Excelente desayuno"